Privacy Policy

Email: hello@seekuin.com

We currently collect and process the following information:

• Personal identifiers, contacts, and characteristics (for example, names, addresses and contact details)
• Financial information used for transactions, (for example, card name, card number, expiration date and billing address)
• Account details (for example username and password or delivery and returns history)
• Customer Service history (for example enquiries, emails, comments, chat between Seekuin and the customer)

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Subscribing to the mailing list
• Order processing
• Making payments
• Creating accounts
• Enquiries 

We use the information that you have given us in order to:

• Fulfil your purchases and transactions 
• Communicate with you
• Where preferences allow; provide information or advertising relating to our products and services 
• If legally obligated to; theft or fraud

We may share this information with:

• Our website provider/host
• Delivery companies
• Google Analytics

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by contacting hello@seekuin.com
• We have a contractual obligation.
• (e) We need it to perform a task.

Your information is securely stored.

We keep your personal data for as long as it is necessary for the purpose in which it was collected or for as long as your account with Seekuin is open. Inactive accounts will be deleted after 5 years unless there is a legal requirement preventing this. 

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information. 
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. 

Please contact us at hello@seekuin.com if you wish to make a request. 

Seekuin reserve the right to make changes to this Privacy Policy.  

This site is not intended for anyone under the age of 18. No data will be intentionally collected from anyone below this age.

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@seekuin.com

You can also complain to the ICO if you are unhappy with how we have used your data.

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk